NAPFA Fall 2023 National Conference Speaker

Jilenne Gunther, JD, MSW, is the national director of AARP’s BankSafe Initiative, a game-changing intervention platform focused on financial-exploitation prevention for frontline employees at investment firms, banks, credit unions, retailers, and other providers of financial products and services. Prior to joining AARP, Gunther held a number of government and non-profit positions where she directed policy and legal programs on behalf of victims of financial crimes, particularly older adults and other vulnerable groups. Gunther has authored two books on consumer rights and elder law and a novel analysis on the economic cost of financial exploitation. Her work has been replicated in over forty states and cited in Senate hearings, Consumer Financial Protection Bureau Advisories and U.S. Government Accountability Office reports. Gunther has been recognized and honored with over 15 awards for her contributions, including the Association Women Technology Champions (AWTC) Social Impact Award and the Governor’s Woman of the Year Award.