Recognizing and Managing Physiological Stress
Psychology of financial planning is more than behavioral finance or client psychology. It’s about the interaction between the client and their family members and the communication between you and the client regarding how we think and feel about money.
Awareness of physiological stress is at the core of therapeutic communication and understanding why people make the decisions they make. When physiologically stressed, the brain goes into a fight-or-flight reaction thereby making decisions based on habit and emotions.
Bringing overt awareness of emotions and physiological condition into the planning process creates the space for deep conversations and rapport. A shift to applying psychology of financial planning in practice requires a commitment to personal growth and dedicated energy to intently listening to covert and overt messages.
Learning Objectives:
- Gain an appreciation for the systemic elements of the psychology of financial planning
- Assess self and client physiological stress through observable characteristics
- Understand the role of stress in decision-making