Handling Difficult Client Situations

Financial planning doesn’t always go as planned, adding extra hurdles and challenges for advisors.  Attend this session to review real world examples of difficult client situations, including a new son-in-law that started a job as an “advisor” with special/private/exclusive deals; kids wanting to start a new business with “Bank of Mom” funding; and elder fraud involving six siblings and an arrest (not for fraud).

Learning Objectives:

1. Understand the financial planning implications that affect the client
2. Understand the ethical rules and principles that apply to the planner
3. Understand the psychology that compels clients to entertain various actions