Managing a Client’s Expectations during the Claim Process for a Long Term Care Event

If a client/family member needed care, or thought they needed care, where would they turn to for help? They may need assistance finding a care giver or help determining if they are eligible to file a claim. Typically, people forget more than they remember about what their policies cover and how it works. Filing a claim for a long-term care policy can be complicated and time consuming for families if they are not familiar with the process and terminology. We will also discuss how Geriatric Care Managers can assist your clients whether they have a long term care policy or not. This program will outline steps that make the claim process more efficient and how to tap into Geriatric Care Managers in your area.